About this e-book

Lockdowns, travel bans and retail closures have fundamentally changed how people shop. With an even more competitive landscape and consumer expectations of speed, security and convenience now greater than ever, how can leading brands rise to the challenge and tap into the resources they need to thrive?

In this e-book, Shopify Plus alongside thirteen technology partners share insights, expertise and examples of how brands can tap into the Shopify ecosystem to enhance commerce experiences across key areas.


This e-book includes:

  • Introduction and market overview (by Shopify Plus)
  • Personalization and merchandising (by Nosto)
  • Sales tax automation (by Avalara)
  • Online customer service (by Gorgias)
  • Flexible payments (by Klarna)
  • Email automation (by Klaviyo)
  • Site search (by Klevu)
  • Customer communities (by LoyaltyLion)
  • Product returns (by Narvar)
  • Subscriptions (by ReCharge)
  • Fraud prevention (by Signifyd)
  • Mobile apps (by Tapcart)
  • SMS, reviews and loyalty (by Yotpo)
  • Site speed optimization (by Yottaa)
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