Kate Leske

Head of Customer Success North America at Nosto

Megan Degruttola

Director of Marketing at Stackla

Ryan Delaney

Chief Experience Officer at Overdose Digital

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Topics include:

  • A holistic look at how IKEA’s physical retail presence translates online
  • How the brand acts on each customer’s needs and purchasing behaviours across various digital channels
  • A deep dive into the user experience of their digital storefront
  • How they utilize user-generated content to build stronger relationships with their consumers

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